Catom Annual Report 2023 EN

tions management, Security and Governance by making them customer-orientated. Continuous improvement to the IT environ ment and further professionalisation of business processes are important pillars of Catom’s strategy. Anchoring the new ERP system for retail activities and investing in Retail Asset Management are good illustra tions of this. We also continue to invest in Business Intelligence, providing increasingly relevant management information to the business using BI Reporting Software. and commercial insight. IT Governance is also on the agenda where progress was made in implementing relevant changes, driven by implementing business cases and user input into the ERP in a structured way. The security of Catom’s IT environment remains a key focus in 2023. The percentage of PDF invoicing again increased and is now 95% (92% in 2022), and in 2023 we again started to link customers by means of XML invoicing.

The further expansion of the retail network and the further development of the internal organization led to a further increase in the number of employees. On balance, the number of employees increased from 382 FTE (2022) to 492 FTE (2023). At the end of 2023, Catom had 792 employees. Catom’s strategy focuses on further growth, both organic and through acquisitions. Catom seeks to acquire market leadership in all segments it operates in. In 2023, Catom’s mission and vision were further refined and communicated with its people. Catom B.V. has its corporate seat in Breda. Its principal place of business is at Verlengde Poolseweg 32 in Breda. All group companies are wholly owned by Catom. In 2023 there were no changes in the management. Catom B.V. and its group companies operate mainly in the Dutch market. Nearly 100% of turnover is realised in the Netherlands.

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Frank van Hemert Psychic Portrait Francis Bacon 2021, oil on canvas 165 x 134 cm

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